When looking for opportunities to give, they come often.

General Questions

Subscription Questions

Gifting Questions

General Questions

What Is A Givlet?

We fit as many essential items as we can into a conveniently-sized package that we call a Givlet! Each Givlet contains thoughtfully curated items for the less fortunate.  

 

After signing up for a a subscriptions, a box of  5 individually packaged Givlets  will be delivered to your home on a MONTHLY or QUARTERLY basis (ANNUAL option with larger quantities available for Business Solutions).

 

So next time you see someone who could use a little help, you will know exactly what to do!

 

Start Giving

What Is Inside A Givlet?

As we strive to please and meet the needs of those we serve, the contents of a Givlet may change frequently. Please CLICK HERE or visit givlets.com/store for more information.

Visiting our store is the best way to get the most up-to-date information on what's inside.

 

How Much Does The Subscription Cost?

$29.99  and did we mention FREE SHIPPING!? 

 

After ordering, you will receive 5 thoughtfully curated care kits that will be delivered to your to your door on a MONTHLY or QUARTERLY basis (ANNUAL option with larger quantities available for Business Solutions). It all depends on which frequency works best for you.

 

Start Giving

Is There A Setup Fee To Join?

No setup fee! We want to make it easy to give.

How Much Is Shipping?

FREE DOMESTIC SHIPPING! (International not available)

 

Seriously you don't pay shipping, that would be a bummer. Start Giving

How Does A Givlet Membership Work?

It's easy. Sign up for the membership to get your Givlet (Minimum 5 Pack) and select your frequency here.  You can see when you'reSubscription boxIs scheduled to ship on your account page after signing up. After that, we'll ship your box based on the frequency selected when you signed up.

For more information contact us at givlets@givlets.com.

Is Givlets.com A Non-Profit?

We don't have the official 501(c)(3) designation yet, but we're working on it. When this is complete, we will contact all of our subscribers.

Can I Write This Off On My Taxes?

No, not yet. We are currently undergoing the filing process for 501(c)(3) status. When this is complete, we will contact all of our subscribers.

Does Givlets.com Work With Businesses and/or Organizations?

Yes! 

 

This is actually how we started. If you have an outreach program and would like givlets.com to supply your care packs, please email us at charlotte@givlets.com or contact us here.

My Subscription

When Can I Expect To Be Billed For My Subscription?

You’ll pay for your first box when you place the order. Starting with your second box, you’ll be on a regular monthly billing and shipping cycle.

 

 Your subscription will continue and renew automatically unless you either skip the next order or cancel your subscription.

Can I Skip A Shipment?

Absolutely. If opportunities to give aren't coming as frequently as they used to, you can skip as many months as you require without penalty.

 

You can skip 1, 2, 3 or even 4 months!

 

Or 5 months!

 

But don’t ask about 7, because the answer is… yes. You can even skip 7 months :)

What Form Of Payment Can I Use?

We Accept All Major Credit and Debit Cards as payment for subscription orders. 

 

We are unable to accept checks, money orders, gift cards or PayPal, or direct deposits.

Can You Tell Me About Shipping?

We ship during the middle of the month of your billing cycle (around the 15th). You will not be charged any fees for shipping and/or handling.

 

After the shipment is confirmed you will receive an email with tracking information provided by USPS.

What If I Run Out Givlets Before My Next Box Ships?

That's really great news! Email us at givlets@givlets.com for assistance. 

 

We can work out a custom solution to get more Givlets to you!

I’m Ready Start Giving. When Will I Be Charged?

You will be charged as soon as your order is placed (Excluding pre-orders, Pre-Orders will be billed on July 1st 2019.) 

 

Afterwards we will contact you with shipping once your products are shipped.

Can I Customize My Subscription Frequency?

We currently offer the following 3 options for subscription frequency: monthly, quarterly and annually (Business Solutions Page) . As we grow, we will be able to further customize shipping frequency.

Can I customize what's in Givlet?

Currently we do not offer Givlet customization. We are working on this option! Please continue to check back with us as we are looking for every way to make giving perfect for you.

What Is Your Refund/Return Policy?

Because we must order a specific quantity of items for our boxes — most of which are non-returnable — we cannot offer refunds once orders have been placed, or auto renewals have processed. 

Please note cancellations are for future boxes only, and not for the boxes already paid for.

If you are unhappy with your Givlet or you believe there has been an error made on our part, please email us at support@givlets.com with your concern.

We want to make giving easy but more than anything, we want you to be happy with our service.

What Is Your Cancellation Policy and How Does It Work?

Losing you would be like losing a best friend but, we want to make cancellation easy for you. Simply go to your account page and under your subscription section, you can cancel any time without penalty.

 

If you cancel before the 1st of the next shipment month, you will not be billed, nor will you receive another box. If cancellation occurs on or after the 1st day of the shipment month, the cancellation will apply to the next box.

 

Once shipped, Givlet boxes are non-refundable and non-returnable.

 

Don't forget, we will donate for you! Click HERE and you don't have to worry about if the work is getting done. When we host our give-a-thon, your cumulative contribution will account for a total number of Givlets that we will hand out. You will receive a summary about how many we passed out and when it happened!

What Is "We GIVE for you"?

We GIVE for you is a program where your contribution of 5 dollars a month = 1 Givlet that we will hand out on your behalf. The Givlet will be handed out during our outreach event. Every $5 you contribute will be a Givlet handed out to someone in need.

In a nutshell we will donate for you! Click HERE and you don't have to worry about if the work is getting done. When we host our give-a-thon, your cumulative contribution will account for a total number of Givlets that we will hand out. You will receive a summary about how many we passed out and when it happened!

 

It's like you put "doing good in the world" on auto-pilot.

Gifting Questions

Can I Gift A Subscription To Someone?

Yes! You can gift a subscription to Givlets. Gift subscriptions can be auto-renewed based on the months most important to you. 

 

Gift givers still have the flexibility to cancel anytime.

How Do Givlet Gift Subscriptions Work?

During checkout you will have the option to choose ", you’ll enter the recipient’s name, their email address and the shipping address of your gift recipient. We will send a welcome email right away with instructions to set up their account.

If you haven't found your answer, reach out here.